Shipping Policy

At PrimeWay Enterprises, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our shipping process, timelines, and related information.

1. Order Processing Time

All orders are processed within 1–2 business days after confirmation
Orders are not processed on Sundays or public holidays
You will receive an order confirmation via email or phone after successful placement

2. Shipping Locations

We currently ship across India.

📍 Orders are dispatched from:
PrimeWay Enterprises
Near Sir Sayyed Public School, Handipura, Amer, Jaipur, Rajasthan 302028

3. Delivery Time

Estimated delivery timelines:

Local/Jaipur: 1–3 business days
Metro Cities: 3–5 business days
Other Locations: 4–7 business days

⏱ Delivery times may vary depending on:

Location and accessibility
Courier partner delays
Weather or unforeseen circumstances

4. Shipping Charges

Shipping charges (if applicable) will be calculated at checkout
We may offer free shipping on selected products or promotional offers

5. Order Tracking

Once your order is shipped, you will receive a tracking ID/link via email or SMS
You can track your order status in real-time

6. Delivery Attempts

Our courier partners will attempt delivery 2–3 times
If the delivery fails due to incorrect address or unavailability, the order may be returned to us

7. Delayed or Lost Shipments

While we aim for timely delivery, delays may occur due to external factors
If your order is significantly delayed or lost, please contact us for assistance